Learning Deployment Platform for Process Excellence

TQG Quarterly Newsletter

Keep up to date on developments at The Quality Group with TQG Quarterly. In this issue, you'll learn about exciting upgrades for 2016, new curriculum offerings, and upcoming opportunities and events.

Want to learn more? Contact us to hear from our team of experienced professionals.


Look For Us at ASQ World Conference!

Milwaukee, May 16-18, 2016

Don't miss this chance to connect with and learn from top quality professionals from around the country. Will we see you there?


TQG Transitions to OpusWorks® in 2016

OpusWorks® Forms Centerpiece of 2016 Strategy

In an effort to build value for our customers and their shareholders, The Quality Group is rebranding its marketing and expansion efforts to focus on its revolutionary Learning Deployment Platform, OpusWorks®. The power and flexibility of OpusWorks® have always been the key to TQG's success, supporting education for hundreds of thousands of users and delivering over 1.5 million hours of Process Improvement training.

Customer feedback consistently highlights the incredible capabilities of the OpusWorks® platform to create, administer, and monitor the learning process from start to finish. Our cloud-based portal delivery system offers our superior blended learning content, including administrator tools, instructor aids, student guides, and more. Use OpusWorks® alone or in combination with your existing LMS to update class information and materials instantly, monitor student progress, analyze test and survey data, and communicate seamlessly with your instructors.

In 2016, you'll also see a new website, with a cleaner, more intuitive interface; new mobile capabilities so you can access your portal from any device; and an expanded set of tools and memory aids to maximize your ROI. OpusWorks® has the game-changing solution set your deployment leaders need to achieve strategic learning goals and drive sustainable culture change.


Building a Solid Foundation Within Your Organization

What Whac-a-Mole Can Teach You About Process Improvement

At the recent PEX Week conference in Orlando, President and CEO Rob Stewart created a buzz playing Whac-a-Mole with conference attendees. Participants competed for prizes and glory as they battled the burrowing beasts.

Want to know why? Stewart says,

"Whac-a-mole is fun with a point. We often see deployment leaders struggling to deal with issues haphazardly as they crop up, just like they're playing Whac-a-Mole. That's exactly what you don't want to do with your PI initiative."

Organizations can avoid Whac-a-Mole scenarios by building a solid foundation of Lean, Six Sigma, and Project Management competence across their enterprise. These fundamental principles teach planning and management skills vital to preventing the loss of focus that leads to chaos. Preparing teams with the training they'll rely upon during any improvement initiative is the best way to make sure that you only play Whac-a-Mole at one of our booths, and never during your deployment.


TQG and Madison Area Technical College Announce New Leadership Curriculum

Redefining Leadership Development Using a Blended Approach

The success of Process Improvement initiatives depends on effective leadership. That's why The Quality Group and Madison Area Technical College have partnered to produce a new Leadership curriculum designed to build critical leadership skills that support a culture of continuous improvement. New courses will cover topics ranging from change management techniques to conflict resolution tactics, with a focus on the skills and methods successful leaders rely on most.

Dennis Wessel, subject matter expert and Director of the School of Professional & Continuing Education explains,

"The leadership modules being developed by The Quality Group have the potential to redefine the way leadership development is currently taught. Many community college and university leadership programs consist of very condensed, concentrated programs where people are brought together for a series of full-day learning activities, while traditional on-line programs are designed to be 100% on-line with little or no face-to-face contact and group interaction. There are benefits to on-line programs just as there are benefits to the traditional face-to-face learning model. What The Quality Group is developing is the ability to combine the best of both learning models into a blended approach where participants can view and learn key leadership skills online, with the ability to assess their progress and review topics, with face-to-face classroom facilitation where participants can learn and share with others."


New OpusWorks® Quality Toolkit

Toolkit Offers Just-In-Time Aids for Project Success

Project implementation is crunch time for quality professionals and deployment leaders. Rapid access to memory aids, Lean tools, templates, and charts is a critical advantage for project planning and implementation. The newly redesigned and expanded OpusWorks® Quality Toolkit offers all the resources needed to kick-start your projects and ensure a smooth deployment. Each tool provides definitions and examples, as well as video guides and downloadable chart and table templates. Keep all the tools you rely on in one easy-to-use, instantly accessible, mobile toolkit.


WinAt-Work® Mobile Offers New Accessibility for Critical Soft Skills Training

Soft Skills Training for Mobile Devices

TQG debuted WinAt-Work® Mobile (for iPads and smartphones) at the 2016 American Association of Community Colleges Workforce Development Institute. Employers report that "the crisis continues" -- too many people still lack essential employability soft skills. WinAt-Work bridges the gap with an engaging virtual classroom and soft skills training via OpusWorks®. Colleges can administer courses system-wide, creating new revenue opportunities and greatly increasing access to crucial job readiness skills.


Survey Spotlight: Updated Module Time Estimates

Responding to Our Customer's Feedback

Thanks to feedback from our students and customers, we're updating the time estimates on all of our course modules. Using data collected from hundreds of students, we found that some modules took longer than expected, while others could be completed in much less time than predicted. Estimates will now include a time range calculated from mean and median times spent in module. More accurate estimates mean your students can budget their time more effectively than ever.